Blog Archives



Are You Providing Your Patients with Excellent Customer Service?

North Americans, Canadians especially, are lucky. We encounter good customer service virtually everywhere we go. The problem with this however, is that we’ve grown to expect it. We’re more likely to tell someone about a horrible experience than a good one because good service no longer leaves a lasting impression. Think about it, when was […]

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How to Create an Open House for Big Impact

A few weeks ago my team and I held an Open House and Blow Out Sale at the clinic. It was a huge success! Patients and community members were invited to benefit from amazing discounts on products and services. Moreover, the Open House served as a way to get non-patients acquainted with the clinic and […]

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Should You be Using Pinterest to Promote Yourself and Your Practice?

Pinterest is quickly becoming one of the most popular social networking platforms on the Internet. It is also one of the most original, making it a tad overwhelming at first. Pinterest newcomers, this blog is for you! What is Pinterest? Pinterest is a pinboard-style social photo sharing website that allows users to create and manage […]

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5 ways to WOW your patients and make them raving fans!

Showing your patients that they are appreciated is important and can be done in a variety of simple ways. The following is a list of ways you can wow your patients and turn them into raving fans. 1) Wish your patients’ a happy birthday! I send out birthday cards to all of my active patients. […]

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The Power of Video Blogging

If you have yet to consider adding videos to your blog, I highly recommend doing so! Videos help put a “face” to your business and assist in branding you as an expert. They are a great way to get your health and wellness message out there while providing viewers with a personal touch. I typically […]

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Are You Sending Your Own Newsletter Yet?

A newsletter is essential to maximizing your online presence and keeping in touch with your clients and prospective clients. You may already be familiar with online newsletters if you subscribe to a number of newsletters from your favourite websites. You’ve probably also heard that many people limit the number of newsletters they get because they […]

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Chiropractic Practice Event – Dr. Nathalie Talks about Gratitude Week

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Check out Dr. Nathalie’s Video about Twitter

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Easy to Implement Facebook Tips – Dr. Nathalie Talks

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Are You Leveraging The Power of Influence? – Part 2

The psychology of influence is not based on manipulation,  but on ethics, according to psychologist and author Robert Cialdini who has earned his title on the New York Times Business Best Seller List as well as in Fortune Magazine’s 75 Smartest Business Books. In Part 1 of this blog, we looked at the six universal […]

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