Blog Archives



Are You Providing Your Patients with Excellent Customer Service?

North Americans, Canadians especially, are lucky. We encounter good customer service virtually everywhere we go. The problem with this however, is that we’ve grown to expect it. We’re more likely to tell someone about a horrible experience than a good one because good service no longer leaves a lasting impression. Think about it, when was […]

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Set Goals and Achieve Success

“If you fail to plan, you plan to fail.” Unknown Do you actively set goals for your business? If not, why? If I got into my car, not knowing my next destination, where would I end up? It seems like a silly question to ask, but if we don’t know where we want to go […]

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The Five Social Media Metrics You Should Be Measuring

By this point most of you have already signed up for Facebook, opened a Twitter account and maybe even jumped on the Pinterest bandwagon. But what are you doing to track and monitor your social interactions? If you are engaging in social media, you should be measuring it. How else will you know how you […]

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Are You Sending Your Own Newsletter Yet?

A newsletter is essential to maximizing your online presence and keeping in touch with your clients and prospective clients. You may already be familiar with online newsletters if you subscribe to a number of newsletters from your favourite websites. You’ve probably also heard that many people limit the number of newsletters they get because they […]

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Easy to Implement Facebook Tips – Dr. Nathalie Talks

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Are You Leveraging The Power of Influence? Part 1

What makes you say yes? Are you easily influenced? How can you become the influence that you want to be? Now ask yourself this… is influence based on a science? According to Robert Cialdini, who is a leading expert in social influence and who has spent his career learning and teaching the science of influence… […]

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15 Tips to Create An Amazing Blog For Your Patients

I am sure that if your patients are anything like mine,  you are asked tons of questions on a daily basis. And while being your patient’s health guru is great, it can also be frustrating, especially given the short amount of time we spend  with our patients during their visits in our offices.   In a response to this challenge,  I decided to start writing a blog specifically […]

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Fun and Interactive Education for Your Patients

Using Educational Props Teaching our patients about health and wellness is vital, if they are to experience optimal results through Chiropractic. By teaching our patients, we are providing them with the knowledge and tools necessary to live their lives to their fullest. There are many ways we can teach our patients—through the use of slide […]

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Do you have written core values for your practice?

Tips, Tools and Strategies to Take Your Wellness Practice to the Next Level I just came back from the annual ewomen conference in Dallas – yes 1500 business women under the same roof! While there I had the honor of meeting the legendary Zig Ziglar. I even got my picture taken with him! It was […]

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Do you have a wall of success in your practice?

A few years ago – I was trying to figure out a way to share the amazing, live changing results our patients were experiencing under chiropractic care. You know the things people don’t walk in our office for… the digestive issues, the low energy and fatigue, the infertility problems or the high blood pressure. I […]

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